Crickexcom Terms and Conditions

01 Acceptance of Terms

By accessing, registering on, or using the crickexcom platform in any way, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These terms form a legally binding agreement between you and crickexcom. If you do not agree with any part of these terms, you must not use the platform.

These Terms and Conditions apply to all services offered by crickexcom, including sports betting, live casino games, slots, fishing games, and any other products available on the platform now or in the future. They apply regardless of whether you access crickexcom through a web browser, the mobile app, or any other method.

02 Eligibility

To use crickexcom, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age.
• You must be legally permitted to participate in online betting activities in your jurisdiction.
• You must not be a resident of any country where online betting is prohibited by law.
• You must not be acting on behalf of another person when registering or placing bets.
• You must not be an employee, contractor, or close family member of an employee of crickexcom or any of its affiliated companies.

crickexcom reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification, your account may be suspended and any pending withdrawals held until verification is complete.

03 Account Registration

To use the full features of crickexcom, you must register for an account. When registering, you agree to provide accurate, complete, and up-to-date information. You must use your real name, a valid email address, and a phone number that belongs to you.

Each person is permitted to hold only one account on crickexcom. If you already have an account and attempt to open a second one, both accounts may be closed and any balances forfeited. If you have forgotten your login details, use the account recovery option or contact support.

• You are responsible for maintaining the confidentiality of your username and password.
• You must not share your account credentials with any other person.
• Any activity carried out under your account is your responsibility, whether or not you authorised it.
• You must notify crickexcom immediately if you suspect unauthorised access to your account.
• crickexcom will never ask for your password via email, chat, or phone.

crickexcom may require you to complete identity verification (KYC) before processing withdrawals or at any other time deemed necessary. This may include submitting a copy of your national ID, passport, or other government-issued document.

04 Deposits and Withdrawals

crickexcom accepts deposits and processes withdrawals in Bangladeshi Taka (BDT) via bKash, Nagad, and Rocket. All transactions must be made using a payment method registered in your own name. Third-party deposits and withdrawals are strictly prohibited.

The minimum deposit amount on crickexcom is ৳200. The minimum withdrawal amount is ৳500. There is no maximum deposit limit, though large transactions may be subject to additional verification checks.

• Deposits are credited to your crickexcom account instantly in most cases.
• Withdrawals are typically processed within 3 to 60 minutes during normal operating hours.
• crickexcom does not charge fees on deposits or withdrawals, though your payment provider may apply their own charges.
• Withdrawals will only be sent to the same payment method used for the most recent deposit, where possible.
• crickexcom reserves the right to request additional documentation before processing any withdrawal.

05 Betting Rules

All bets placed on crickexcom are subject to the specific rules of the relevant sport or game, as well as these general terms. By placing a bet, you confirm that you understand and accept the applicable rules.

Once a bet has been confirmed and accepted by crickexcom, it cannot be cancelled or amended by the player. crickexcom reserves the right to void any bet that was placed in error, at incorrect odds, or as a result of a technical fault on the platform.

• Minimum bet amount: ৳50 per selection.
• Maximum bet amounts vary by market and are displayed at the time of placing the bet.
• Bets placed after an event has started may be voided if the in-play system did not correctly register the match status.
• If a sporting event is abandoned or postponed, bets will be settled according to the specific rules for that sport.
• crickexcom reserves the right to limit or restrict betting on any market at any time without prior notice.

For live casino games, the rules of each individual game apply. In the event of a disconnection during a live game, the outcome will be determined by the game server's recorded state at the time of disconnection.

06 Bonuses and Promotions

crickexcom offers various bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms of each promotion, in addition to these general terms. Bonus terms are displayed on the relevant promotion page and must be read before claiming any offer.

The following general rules apply to all bonuses on crickexcom unless stated otherwise in the specific promotion terms:

• Bonuses must be wagered the specified number of times before any withdrawal can be made.
• Wagering requirements apply to the bonus amount unless stated otherwise.
• Only one bonus may be active at a time unless crickexcom explicitly states otherwise.
• Bonuses are non-transferable and have no cash value until wagering requirements are fully met.
• crickexcom reserves the right to withdraw any bonus offer at any time without prior notice.
• Any attempt to abuse bonus offers — including opening multiple accounts to claim the same bonus — will result in account closure and forfeiture of all funds.

07 Responsible Gaming

crickexcom is committed to promoting responsible gaming. The platform provides a range of tools to help players manage their activity and stay in control. These tools are available to all registered players at any time through the account settings or by contacting support.

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit into your crickexcom account.
• Session Time Reminders: Receive notifications after a set period of play to remind you how long you have been active.
• Cooling-Off Period: Take a short break from betting by temporarily suspending your account for a period of your choosing.
• Self-Exclusion: Permanently or temporarily exclude yourself from the crickexcom platform if you feel your gambling is becoming a problem.

If you believe you or someone you know may have a gambling problem, please use the responsible gaming tools available on crickexcom or seek help from a professional support organisation. Betting should always be a form of entertainment, not a financial strategy.

08 Prohibited Conduct

The following actions are strictly prohibited on crickexcom. Engaging in any of these activities will result in immediate account suspension, permanent closure, and forfeiture of all funds held in the account:

• Opening more than one account on crickexcom.
• Providing false or misleading information during registration or verification.
• Using automated software, bots, or scripts to place bets or interact with the platform.
• Exploiting software bugs, errors, or vulnerabilities for financial gain.
• Colluding with other players to manipulate game or betting outcomes.
• Using funds derived from illegal activity to make deposits on crickexcom.
• Attempting to launder money through the platform in any way.
• Harassing, threatening, or abusing crickexcom staff or other players.
• Attempting to access another player's account without authorisation.

09 Intellectual Property

All content on the crickexcom platform — including but not limited to logos, graphics, text, software, game content, and design elements — is the intellectual property of crickexcom or its licensed content providers. You may not copy, reproduce, distribute, or create derivative works from any crickexcom content without prior written permission.

The crickexcom name, logo, and brand identity are registered trademarks. Unauthorised use of these marks in any context is strictly prohibited and may result in legal action.

10 Limitation of Liability

crickexcom provides its platform on an "as is" basis. While every effort is made to ensure the platform is available and functioning correctly at all times, crickexcom does not guarantee uninterrupted access or error-free operation.

To the maximum extent permitted by applicable law, crickexcom shall not be liable for:

• Any loss of funds resulting from technical failures, disconnections, or platform errors beyond our control.
• Any indirect, incidental, or consequential losses arising from your use of the crickexcom platform.
• Losses resulting from your failure to comply with these Terms and Conditions.
• Any delay in processing deposits or withdrawals caused by third-party payment providers.

Nothing in these terms limits crickexcom's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.

11 Account Closure

You may close your crickexcom account at any time by contacting the support team. Before closing your account, any remaining balance will be withdrawn to your registered payment method, provided all wagering requirements have been met and your identity has been verified.

crickexcom reserves the right to close or suspend any account at any time if:

• You have breached any part of these Terms and Conditions.
• We have reason to believe your account is being used for fraudulent or illegal activity.
• You have failed to complete identity verification within a reasonable timeframe.
• Regulatory or legal requirements necessitate the closure of your account.

In cases of account closure due to a breach of these terms, crickexcom reserves the right to withhold any remaining balance pending investigation.

12 Changes to Terms

crickexcom reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised "Last Updated" date. It is your responsibility to check this page periodically for any changes.

Continued use of the crickexcom platform after any changes to these terms constitutes your acceptance of the updated terms. If you do not agree with the updated terms, you must stop using the platform and close your account.

13 Contact Us

If you have any questions about these Terms and Conditions or need clarification on any point, the crickexcom support team is available 24 hours a day, 7 days a week via live chat on the platform.

You can also reach us by email. Our team aims to respond to all email enquiries within 24 hours. For urgent matters, live chat is the fastest way to get a response from the crickexcom team.

• Live Chat: Available 24/7 through your crickexcom account dashboard.
• Email: [email protected]